When visitors enter our corporate offices, they often ask about the airline travel posters, and I’m going...
I don’t remember the name of the movie, but it has had a lasting effect on my life. In the movie, two...
In my last two messages I’ve described an event that happened when I was just beginning my career. We’d...
In my last message I mentioned a valuable lesson that I would explain in this message. We were having...
In a previous article I described Air Canada’s flight 797 and the effect it had on our industry. With...
